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Trust & Safety
Verified once.
Proven every milestone.
Every build on BackThisBuild starts with operator verification, runs on milestone-locked tranches, and leaves a permanent audit trail. This is how trust gets built — out in the open, document by document, milestone by milestone.
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Verified operators
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Documents reviewed
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Milestones tracked
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Countries
Live · last 24 hours
Trust isn’t a slide. It’s an audit log.
Every approval, every release, every receipt is timestamped and visible. We publish the trail — you read it.
127
Receipts last 24h
8
Milestones unlocked
€240k
Tranches released
- Milestone 3 approved · GreenHouse Eco Village · CHF 130,000 released
- Receipt #BTB-2026-104832 issued · Sofia L. backed Visit & Experience Credit
- Document approved · Permit Zurich (PDF, 0.9 MB) · GreenHouse Eco Village
- Operator score updated · Klara Mayer · 4.9 → 4.95
- Milestone evidence uploaded · 12 photos + 3 docs · SolarFlow Energy
- Verification completed · new operator · Brew Haven Roastery (Porto)
The numbers behind the trust
Four pillars, each with a live metric.
- UpVerified operators320+12 this quarter
- UpDocuments reviewed4,200+148 last 30 days
- Tranche release SLA98%<2 business days
- Refund completion100%All requests within 7 days
Operator score · how it works
Five components, one weighted average, fully transparent.
The number on every operator profile breaks down into five live metrics. Click any component below to see what feeds it, how it’s weighted, and why it moves.
Operator score · sample
4.79/ 5.00
Weighted across 5 components · live
Component contribution
- Delivery96% × 30% = 28.8
Milestone delivery on or before estimated date. Weighted by tranche size and risk level.
- Evidence speed92% × 25% = 23.0
- Q&A response98% × 20% = 19.6
- Update cadence100% × 15% = 15.0
- Risk transparency95% × 10% = 9.5
The verification pipeline
Seven steps — every operator, every build, every time.
We don’t skip steps for friends-of-friends or speed-run them for press launches. Verification is the same rubric for every operator, every category, every country.
- 01Day 1
Operator applies
Business + project intake. Reviewer assigned within 2 business days. Every applicant gets a free reviewer call before formal verification.
- 02Day 1-2
Business identity checked
Government-issued ID, business registration, beneficial ownership. Cross-checked against public registries (UID, Companies House, Handelsregister, KRS).
- 03Day 2-4
Documents uploaded
Permits, contracts, supplier quotes and budget go to the public Document Vault. Sensitive commercial details may be redacted, but the review status is always public.
- 04Day 4-8
Project plan reviewed
Reviewer cross-checks budget line-items against actual supplier quotes. Co-authors a public risk note with the operator. Plain language, no fine print.
- 05Day 8-10
Build goes live
Listed across the marketplace, regional + category hubs. Verified ribbon visible everywhere — search, cards, PDP, hubs.
- 06Ongoing
Milestones unlock funds
Tranche-locked release — funds unlock only on uploaded evidence reviewed by BackThisBuild. Backers notified each release.
- 07Ongoing
Public updates stay forever
Bi-weekly updates timestamped on the build page. Permanent record. Operator score moves with delivery, evidence speed and update consistency.
How we verify · deep dive
Showing the work — four phases, every check.
Trust is opening up the rubric. Here’s exactly what our reviewers check, in the order they check it. No proprietary black box.
- Phase 01
Identity & business
We confirm the operator is who they say they are, the business is registered, and the people behind it have authority to operate it.
- Government ID — passport, national ID, residency permit
- Business registration — UID / Companies House / KRS / Handelsregister
- Beneficial ownership — UBO declaration + cross-check
- Bank account verification — operator entity name match
- Phase 02
Documents & budget
Every claim in the project plan is backed by an actual document. Budget line-items must match supplier quotes, with explanations for any redaction.
- Permits and licences relevant to the build category
- Insurance certificates (where applicable)
- Supplier quotes — minimum 2 quotes per major budget line
- Bio-certs / fair-trade audits / health permits where required
- Phase 03
Project plan & risk
We co-author a plain-language risk note with the operator. No buried clauses, no jargon. Backers see what the operator sees, before they back.
- Milestone schedule — what evidence unlocks each tranche
- Timeline shifts — known risks and contingencies
- Supplier dependencies — alternate suppliers identified
- Refund policy — what happens if a milestone fails
- Phase 04
Ongoing milestone evidence
After launch, every milestone tranche requires uploaded evidence reviewed by us before the next release. Verification is not a one-off — it's continuous.
- Photos with metadata + EXIF preservation
- Supplier sign-offs — countersigned documents
- Inspection reports where required by category
- Public update with proof — timestamped on build page
Behind the verification
A day in the life of a reviewer.
There’s no algorithm behind verification — just trained reviewers running the same rubric for every operator. Here’s a typical Tuesday for Marta on our trust team.
MK
Marta Kowalska
Senior reviewer · 3 years on trust team
- 09:00
Inbox triage
Two new applications overnight. Initial response sent within 90 minutes — operator call scheduled for tomorrow.
- 11:00
Reviewer call · GreenHouse Eco Village
Founder walks through 6-milestone schedule. Two backup suppliers identified for construction phase. Risk note draft starts.
- 14:00
Document review · SolarFlow Energy
Cross-checking budget line-items against 12 supplier quotes. Three line-items flagged for additional context.
- 16:30
Risk note co-authoring
Plain-language risk note finalised with operator. Public on build page tomorrow morning. No buried clauses.
Verify an operator
Search any verified operator. See the actual trail.
Pick an operator below and walk through their verification stage by stage — same data anchor backers see during due diligence.
Verification trail
GreenHouse Developments AG
- Application receivedApprovedMar 04 · 09:14 · Reviewer Marta K.
Intake form complete. Reviewer call scheduled within 24h.
- Identity & business KYBApprovedMar 05 · 11:42 · Reviewer Marta K.
Swiss UID 215.467 confirmed. Single founder · 100% beneficial ownership.
- Document uploadApprovedMar 06 · 14:08 · Reviewer Marta K.
12 documents uploaded. Permit Zurich + 3 supplier quotes + insurance + bio-cert.
- Budget cross-checkApprovedMar 08 · 10:22 · Reviewer Daniel S.
12 line-items matched against actual quotes. 2 backup suppliers identified for critical paths.
- Risk note co-authoringApprovedMar 10 · 16:30 · Reviewer Marta K. + Operator
Public risk note signed. Construction timeline depends on Q3 permit cycle. Refund window: 14 days.
- Marketplace listingApprovedMar 12 · 08:00 · Reviewer Auto
Listed across marketplace + DACH regional hub. Verified ribbon active.
Document Vault — sample
Public review status on every document.
- Preview · sample contentBUILDING PERMIT · KANTON ZÜRICH Permit number: BPZ-2026-04417 Issued: 2026-02-14 Valid until: 2027-08-14 Project: 14-unit modular eco-housing Location: Verbier, CH-1936 Applicant: GreenHouse Developments AG (UID 215.467) — Site plan approved (Annex A) — Environmental impact: low (Annex B) — Material spec: cross-laminated timber (FSC certified) — Energy class: Minergie-P-ECO Approval signed: K. Ziegler, Bauchef [Page 1 of 4 · redacted for public preview]Reviewer thread
- MKMarta Kowalska· Senior reviewer · Mar 09 · 14:22
Permit cross-checked against Kanton Zürich public registry. UID match confirmed. All four annexes complete.
- DSDaniel Schmid· Reviewer · Mar 10 · 09:15
Material spec aligned with budget — cross-laminated timber line item matches supplier quote from Holzwerke Müller.
Status timeline- Uploaded by operatorMar 06
- Reviewer assignedMar 06
- Cross-check public registryMar 09
- Verified · publicMar 10
Sensitive commercial details may be redacted (supplier identities, pricing) but the review status is always public. Anchor backers can request supplementary documents under NDA during due diligence.
Honest about both sides — what we verify, what we can’t.
What we verify
- Operator identity & business registration
- Beneficial ownership disclosure
- Document readiness & public review status
- Milestone schedule + evidence requirements
- Public risk note (co-authored with operator)
- Bi-weekly update cadence after launch
What we can’t guarantee
- Project commercial success
- Exact delivery dates beyond stated milestones
- Investment returns, yield or financial gain
- Tax outcomes or regulatory positions
- External supplier performance
- Market conditions affecting build economics
Feature-by-feature with the alternatives.
Filter by category to compare what matters to you.Feature
BackThisBuild
Kickstarter
Indiegogo
GoFundMe
- Operator verification before launchTrust
- Public Document VaultTrust
- Public risk register per buildTrust
- Operator score (5-component)Trust
- Milestone-locked tranche releaseFunding
- Refund window post-milestoneFunding14 days
- Multi-currency native (5 currencies)FundinglimitedUSD only
- Audit-grade PDF within 60sReceipts
- Foundation/501c3 booking-ready formatReceipts
- Platform feePricing3%5%5%0% + 2.9%
- Verification costPricingFreeFreeFreeFree
- Public update cadence requirementOperatorBi-weeklyOptionalOptionalOptional
- Foundation/family office programmeAnchor
Milestone release flow
Five steps from package to public update.
- 01Contribution package
Selected by supporter at checkout — tied to a specific milestone.
- 02Milestone evidence
Operator uploads receipts, photos, supplier sign-offs and permits.
- 03Reviewer check
BackThisBuild reviewer confirms evidence matches the milestone.
- 04Funds release
Tranche released to operator. Next milestone unlocks.
- 05Public update
Update posted to the build page · timestamped, supporter notified.
Real builds, real proof
Three builds running this rubric live.
- VerifiedCommunity Spaces · Verbier, Switzerland
GreenHouse Eco Village
14 modular homes · funds released across 6 milestones
See proof trail - VerifiedClean Energy · Berlin, Germany
SolarFlow Energy Systems
Solar microgrid for 4 schools · tranches release on installation evidence
See proof trail - VerifiedLocal Business · Porto, Portugal
Brew Haven Roastery
Café expansion with fair-trade sourcing · public bi-weekly updates
See proof trail
Operators. Backers. Foundations. Auditors.
Four people who interact with verified builds across the lifecycle. Each found something worth saying.
- Operator
“Verification took three days. Milestone tranche release means I plan supplier payments without breaking the build.”
KM Klara MayerAlpine Organic Farm - Anchor backer
“Backed three builds across Europe last quarter. Every milestone update lands in my inbox with documentary evidence.”
SL Sofia LindqvistFamily office · 14 builds backed - Foundation
“The Document Vault and tranche release schedule give us governance comfort we couldn't get from regular crowdfunding.”
AD Antoine DuboisProgramme Director · EU foundation - Auditor
“The audit trail per contribution maps directly onto our gift-letter and 501c3 booking requirements. No reconstruction needed.”
MK Marta KowalskaExternal audit · Independent
Common questions, plain answers.
For deeper governance questions, contact trust@backthisbuild.com or read the live transparency data.
BackThisBuild is a contribution platform. Backers receive packages tied to a real-world build — vouchers, products, named recognition, experiences. Not securities, equity, yield or financial returns. Investment platforms are regulated as financial services; contribution platforms are not — which keeps the model honest, global, and fast-moving.
See trust in motion
Read the live data, or back a verified build.
603 verified builds. 4,200+ documents reviewed. €2.14M tranches released. Updated continuously, not quarterly.